Mobile app for legal tech start-up

Namu Park

Namu Park

Context

I worked as a Founding Product Designer for a claims filing app based in New York, NY. In my role, I designed the mobile app from 0 to 1, working closely with engineers and PM's to evolve the design language as the team prioritized internal product milestones.
Mobile interaction from discovering eligible claims to withdrawing claims as a payout to your account
Discovery Screen. Legal tech can be dense and unfamiliar. I tried to restore the friendliness of the tech-company by embedding soft, pastel colors and illustrations, as well as making it easy for any user to know what clams they might be eligible for
Claims Details page – prioritized key facts for users
Claims Details page – prioritized key facts for users
Claims payout process
Claims payout process
For claims that need sattention
For claims that need sattention
Payout page.
Payout page.
Payout details page summarizing transaction details.
Payout details page summarizing transaction details.
Connect bank account flow
Connect bank account flow
Throughout the process, I designed with these key questions in mind: how can I make the complicated filing process clear? How can we strike the right balance between approachability while establishing trust and credibility?
Because there's a lot of scammers and spammers online, users are understandably skeptical about any service that claims to help them – especially one that involves recouping unclaimed money. Since we ask for sensitive personal information to file a claim, I tried to embed elements of trust and incentives to create a feeling that we're guiding users throughout the process.
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Posted Apr 2, 2024

As a founding product designer for a legal tech start-up, I designed the mobile app from 0 to 1 with the single focus of creating a delightful filings process.