Streamlined E-commerce Customer Support System

Yvette Uwera

Thank you for visiting my profile. I am a committed, friendly, problem solver, customer-oriented, and hardworking Customer Service expert with a passion for always providing excellent customer service. In my previous roles, I have resolved more than 10,000 issues, always having the customers' needs and the organization's reputation at heart. I have dealt with customers’ inquiries and complaints via emails/phone/social media/Live chat/SMS. My excellent customer service and communication skills, combined with my relevant work experience, make me a real asset to any organization I work for.
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Posted Jul 2, 2024

Yvette enhanced the customer support system through phone, email, live chat, and social media channels, resulting in a 30% increase in customer satisfaction.

Multilingual Translation Project
Multilingual Translation Project
Comprehensive Data Management
Comprehensive Data Management