Nexo app

Iván Balado

UX Researcher
UX Designer
Prototyper
Figma
Miro
Slack
An hybrid mobile app that allows travelers to stay with hosts for free in exchange for work

Problem statement

Researching new travel trends, we found that people increasingly saw a need for a more immersive experience in the culture of the country they are visiting, along with other features such as a longer duration. In short, these types of people want to travel for longer, cheaper, or almost freely, as well as having more experience and closeness with local people.

Breakdown of the problems

Thanks to oblique strategies and thinking about "both sides of the coin", we detect that not only travelers have problems, but that hosts have their own projects or need help in their homes in various ways such as animal care, children, sustainable projects, reception in hostels...
Hosts cannot, or it is too expensive, to hire a person to work a day or for specific jobs, above all, the problem is not the salary itself, but paying all the taxes and other types of costs. On the other hand, these hosts are often busy people or those who are not at home very much.
There is a secondary need on the part of travelers to have a much more immersive, real and close experience with the local people and the culture of the place. Often, this is something that both parties demand, cultural exchange is a problem presented by both user profiles.
Travelers are looking for specific kind of jobs, although other times they are open to any jobs. This is the result of an analysis of the employment situation in Spain, which above all causes discontent among young people who do not adjust to the quality of life conditions they demand.

You can see the nexus design system here:

Reserving a new Nexo

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booking

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Sharing Nexo´s experiences

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community

User and pricing

user and princing
user and princing

Host mode

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host mode
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