ManyChat Freebie Funnel – Comment-to-DM Automation for a Coach

A coach with a large Instagram audience was giving away free practices by hand. Every "send me the practice" comment meant a manual DM, followers weren't being captured, and nothing connected those conversations back to her email list or paid programs.

Three entry points for one flow: a keyword comment on a post or reel, a story reply, or a direct message

A follow check, so new followers are gently invited to follow before the freebie is sent

Instant delivery of the practice with a warm, on-brand message in the coach's voice

A short delay, then a soft next step: chat with the coach, book a call, or learn about her signature program

Conversation hand-off to the team, with automations paused so a human reply is never interrupted

Each freebie tagged in Kajabi, so every DM lead lands in the right email sequence

Freebies go out in seconds, day or night. Followers grow with every delivery, and every lead has a clear, gentle path from a free practice to a paid offer, without the coach touching her inbox.