Having the right people on board is one of the most important things for a growing startup like Help Scout. The objective is to source and hire values-aligned, talented people through a lens of diversity, equity, and inclusion.
The first step in this process is talent sourcing. Talent sourcing is discovering a talent pool for a specific position or skill set. It’s the first step in the hiring process and is often overlooked or considered too time-consuming to spend time on.
The Spark ✨
Help Scout didn't have a defined talent sourcing strategy.
The team was not reaching its talent sourcing quota (35%).
The company's inbound applications were not necessarily in line with the company's ideal talent profiles.
The Stats 💯
Timeline: 8 weeks
Budget: $6400$
Deliverables: List some deliverables that the independent gave.
Sourcing strategy
Process & workflow
Technology stack & knowledge library
Market watch
2022