Talent Sourcing Hub

Having the right people on board is one of the most important things for a growing startup like Help Scout. The objective is to source and hire values-aligned, talented people through a lens of diversity, equity, and inclusion.

The first step in this process is talent sourcing. Talent sourcing is discovering a talent pool for a specific position or skill set. It’s the first step in the hiring process and is often overlooked or considered too time-consuming to spend time on.

Help Scout didn't have a defined talent sourcing strategy.

The team was not reaching its talent sourcing quota (35%).

The company's inbound applications were not necessarily in line with the company's ideal talent profiles.

Timeline: 8 weeks Budget: $6400$ Deliverables: List some deliverables that the independent gave.

Sourcing strategy

Process & workflow

Technology stack & knowledge library

Market watch