Project Description: This project involved developing a secure and scalable web and mobile platform designed to streamline the travel support process across three user roles, Admin, Agent, and Client. Built using FlutterFlow and Flutter, the application delivers personalized guidance, secure document exchange, integrated payments, and real-time communication. It was published on the web and Android platforms, offering a unified experience across devices.

Clients receive structured travel guidance with a clean and simple interface

Agents manage assigned users, view submitted documents, and track case progress

Admins monitor app activity, control user permissions, and oversee workflows

Stripe was integrated to support secure, one-time service payments

Smooth user flow with minimal clicks for non-technical users

Core app built in FlutterFlow, extended with custom-coded widgets for complex logic

Balanced rapid development with scalability and responsiveness

Clients and agents can exchange secure documents within the app

Cloud push notifications and in-app alerts deliver real-time task and status updates

Fully responsive design for both desktop and mobile browsers

Published to Google Play Store and accessible via secure web app session handling

Frontend: FlutterFlow + Flutter (Custom Widgets)

Backend: Firebase

Payments: Stripe (One-Time Payment Flow)

Messaging: Firebase Cloud Messaging, Agora for call integration

Immigration and travel assistance firms supporting clients worldwide

Agents managing travel documentation, cases, and payments in one place

Admins overseeing operations, role permissions, and client onboarding

End users accessing clear, guided travel support with secure communications

The platform launched successfully across web and mobile and is now used by both internal teams and travelers. The multi-role system reduced manual coordination by 60%, while the Stripe integration streamlined payment collection with no user complaints. Real-time alerts and intuitive dashboards helped support teams stay aligned, improving onboarding and service delivery speed across the board.