Substantially increased appointment bookings for a wellness franchise with strategic ad campaigns and an optimized booking system.
Project Overview
For a rapidly growing wellness franchise, the goal was to increase appointment bookings across multiple locations. The challenge was to create a seamless booking experience to drive customer engagement.
The Strategic Plan 💡
Develop a lead generation funnel supported by targeted Meta and Google Ads campaigns focusing on capturing and qualifying leads for appointment bookings.
Actions 🚀
Implemented Google Ads search and Meta Ads conversion campaigns.
Conducted creative testing on Meta Ads.
Developed a funnel and email system in HighLevel, incorporating form capture and a survey for lead qualification.
Introduced an off-site booking page with an integrated calendar for ease of appointment setting.
Results 🎉
Achieved an average cost of $12 per lead.
Maintained a 50% show rate for new customer appointments across a dozen locations.
Significantly improved the client's booking system efficiency and user experience.
Identified inefficiencies in the client's existing booking system, leading to the adoption of a more streamlined, external solution.
Enhanced show rates through strategic calendar booking and qualification steps.