ITSM Support & Helpdesk Operations
Abhishek Anand
ITSM Support & Helpdesk Operations Management
Provided IT service management (ITSM) and helpdesk support using Freshdesk and Freshservice for remote teams and business operations. Managed ticket workflows, user support, issue resolution, SLA monitoring, system configuration, and process optimization to improve operational efficiency and customer support experience.🙌
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Posted May 20, 2026
ITSM Support & Helpdesk Operations Management Provided IT service management (ITSM) and helpdesk support using Freshdesk and Freshservice for remote teams an...
