Leading Business Analysis @ Sainsburys
MAHESH KUMAR
Work closely across client, supplier, architecture, UX, development and testing teams to ensure the solution delivers the agreed upon project requirements and meet the client’s expectations.
• Delivered complex and innovative digital solutions for the highly transactional online groceries shopping website for Sainsburys (www.sainsburys.co.uk)
Improving checkout journey to increase AOV and conversions
PCI-DSS payment compliance
Contact center improvements
CMS - Content management systems implementation
My account and order lifecycle improvements
• Lead the requirements and implementation of a large projects to integrate multiple brands for the Sainsburys group like Nectar, Sainsburys Groceries, Argos to offer a single unified view of customer thereby enabling cross sell and customer onboarding across businesses.
• Delivered Sainsburys delivery pass subscription model and auto order features
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Posted Jul 5, 2024
Integrated Sainsbury's multiple brands into a unified customer view, enhancing cross-sell capabilities and launching the delivery pass subscription model.
