UX Design for RIO Supplier Hub Logistics Application
Shiraz Tumasyan
Context & challenge:
RIO Supplier Hub is a logistics web application within the automotive industry, serving both internal and external clients. The main objective was to optimize workflows for various logistics use cases while adhering to a complex existing design system.
Key challenges included:
Identifying pain points across multiple logistics scenarios.
Integrating varied UI components within the constraints of a large-scale design system.
As a core product for business operations, the platform’s usability and efficiency directly impacted logistics performance.
My Approach & Process:
As a UX Consultant, I took ownership of designing interactions and flows based on research-driven insights.
Maintained close alignment with developers, researchers, and product managers.
Applied Agile, Safe, and Double Diamond frameworks to create an iterative design approach.
Ensured seamless interaction design while respecting the system’s design patterns.
Outcome & Impact:
Delivered multiple UX solutions for logistics web applications in the automotive sector.
While detailed impact metrics are unavailable, the client was satisfied with the results.
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Posted Jul 28, 2025
Designed UX solutions for RIO Supplier Hub's logistics web app in the automotive industry.
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Timeline
Jun 1, 2024 - Dec 28, 2024
Clients
RIO
