To kick off the project, I conducted comprehensive user research and interviewed key stakeholders to gather insights into the unique challenges faced by small businesses. This research informed the creation of detailed wireframes and prototypes, which illustrated the user journey and interface design. During the development phase, I maintained close collaboration with the development team to ensure the design was translated seamlessly into the final product. Extensive testing and iterations were performed to fine-tune the user experience, ensuring the platform was intuitive, efficient, and met the highest standards of quality.