Customer Support
Benjamin N.
Provided multi-channel customer support (email, phone, WhatsApp, social media) to address complaints and inquiries
Optimized product listings across social media and e-commerce platforms, leading to increased sales and revenue
Coordinated product delivery and negotiated supply contracts with vendors
Maintained and managed client relationships, proactively addressing complaints within 3 hours of receipt.
Like this project
Posted Feb 8, 2023
Multi-channel customer support agent with e-commerce - order management and vendor relations experience.
