Customer & IT Support with a Drive for Excellence

The Tech Link - IT Support Managed Service Provider
The Tech Link - IT Support Managed Service Provider

Delivers end-to-end IT support solutions to SMEs, including website management, hardware, software, SOHO network management, cloud services – data recovery

Operating Systems
IT Specialist
Technical Support Specialist
Freshdesk
Zoom

Customer Support
Customer Support

Multi-channel customer support agent with e-commerce - order management and vendor relations experience.

Customer Support Representative
Gmail
Instagram
WhatsApp

Community Administrator for an NFT Project
Community Administrator for an NFT Project

Managed interactions with 200+ members on Discord and Telegram channels, organized AMA sessions, etc.

Customer Support Representative
Community Manager
Discord