Provided personalized attention and resolved inquiries related to financial products and
services.
Acquired experience working remotely three times a week and using tools such as
Microsoft Teams, Google Drive, Notion, and Dropbox, among others.
Conducted various data analyses on the company's balances and presented clear reports to
support decision-making.
Collaborated actively with other departments to ensure efficiency and effectiveness of the
process. Helped plan promotions to improve the customer experience.