Cybees, Influencer Marketing App

Malika Singh

UX Designer
Product Designer
UI Designer
Figma

Designing an Influencer Marketplace App for Creators.

The Client

Cybees offers an all-in-one influencer marketing app that allows brands and influencers to connect and manage their campaigns and social media content. Through the web app, brands can upload their campaigns, and influencers can apply to participate. The app also allows influencers to schedule and post personal and campaign content, making it easier for both parties to manage their social media presence effectively. With its comprehensive suite of features, this app streamlines the influencer marketing process, making it more efficient and accessible to all.

The Problem

Managing influencer campaigns and social media content can be time-consuming and complex. Brands and influencers often have to use multiple tools and platforms to connect, communicate, and track their results, which can be inefficient and confusing. There is a need for a single, comprehensive platform that can streamline the influencer marketing process for both brands and influencers.
Here are some of the problems that influencers and brands may face when it comes to influencer marketing:
Brands:
Finding and evaluating potential influencers: Brands may have a difficult time finding influencers who are a good fit for their brand and target audience. They may also have a hard time evaluating the reach and engagement of different influencers, and determining which ones are likely to be most effective for their campaigns.
Managing campaigns and tracking results: Once a brand has identified and partnered with influencers, they need to manage the details of the campaign, including defining the scope of work, setting expectations, and tracking results. This can be time-consuming and require coordination with multiple people.
Maintaining relationships with influencers: Brands may need to work with the same influencers on multiple campaigns over time, so it is important to maintain good relationships with them. This can be challenging if there are misunderstandings or miscommunications during a campaign.
Influencers:
Finding brand partnerships: Influencers may have a hard time finding brands that are a good fit for their audience and personal brand. They may also have a hard time negotiating terms and agreements with brands.
Creating and sharing content: Influencers need to create and share high-quality content that resonates with their audience and meets the expectations of the brand they are working with. This can be time-consuming and require a lot of creative effort.
Managing relationships with brands: Influencers may work with multiple brands at a time, so it is important to manage these relationships effectively. This can be challenging if there are misunderstandings or miscommunications during a campaign.

The Challenge

One of the main challenges in creating an all-in-one influencer marketing platform is designing an intuitive user experience for two different types of users: brands and influencers. Each group has different needs and goals, and it is important to design features and interfaces that are relevant and useful to both. This requires a deep understanding of the challenges and pain points that each group faces in their influencer marketing efforts, as well as an ability to design solutions that address these issues. It is also important to ensure that the platform is easy to use and navigate so that both brands and influencers can find and use the features they need without any frustration.

The Outcome

User Acquisition and Growth: Successfully onboarded 2,000+ influencers and executed 40+ brand campaigns, leveraging user-centric design strategies to drive platform growth.
Data-Driven Improvements: Implemented data-driven design improvements, resulting in a notable 30% increase in daily active users and a significant 25% reduction in user drop rates, showcasing a strong understanding of user experience and behavior.
High Brand Satisfaction: Maintained exceptional brand satisfaction, with 100% of brands engaging with the platform every day, highlighting the intuitive and effective user interface design.
Social Media Amplification: Amplified social media presence from 100 to over 2,000 followers through impactful visual and graphic design, directly contributing to increased brand visibility and user engagement.

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