MyMuse Warranty Experience
Aakifa Baig
MyMuse Warranty Experience
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My Role
As the product designer, I partnered with a graphic designer to improve after-sales service via the Brij platform. I redesigned the warranty activation flow to simplify support, educate users, and drive D2C conversions. The project increased QR scan rates from 7% to 20% and unlocked new retention opportunities.
Team
Graphic design
Platform
Brij
Behance
D2C
Website
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Posted Jun 4, 2026
Redesigned warranty activation to simplify support and boost D2C conversions.
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