Tenant Portal | AI-Powered Portal for Multi-Family Housing

We built a custom tenant portal for a multi-family housing company to streamline rent payments, maintenance requests, and tenant communication through one unified platform.

The housing company managed hundreds of tenants across multiple properties, but tenant interactions were handled through emails, phone calls, and manual processes. This made it difficult to track maintenance requests, manage payments, and maintain consistent communication with tenants.

Tenants also lacked a simple way to view their account details, submit service requests, or access housing-related information.

We developed a centralized tenant portal on Bubble that allows tenants to manage their housing activities through a clean, easy-to-use interface.

The platform enables tenants to view account summaries, make online rent payments, submit maintenance requests, and access housing services and documents. Automation and AI-powered communication tools help streamline requests and ensure faster responses from property management teams.

The system was integrated with secure payment infrastructure compliant with Australian housing regulations and designed with strong privacy and data security standards.

The portal simplified tenant interactions and improved operational efficiency for the housing company. Tenants could manage requests and payments at their convenience, while property managers gained better visibility into tenant activities and service requests.

This led to improved communication, greater transparency, and a reported 30% increase in tenant satisfaction.

Bubble.io Payment Gateway Integration API Integrations Automation Workflows