At a luxury home rental provider, I led a project to optimize van deliveries and update property blueprints, eliminating unnecessary trips and improving service efficiency. While deliveries were tailored to what was believed to be required, the underlying data was inaccurate, resulting in wasted stock movement and logistical inefficiencies. Housekeeping teams serviced properties at different levels (e.g., standard cleaning, deep cleaning, guest turnover), but property blueprints did not reflect real inventory needs for each service type.

To correct this, we updated property blueprints dynamically, ensuring on-site validation of inventory by housekeeping supervisors. Additionally, we equipped delivery vans with emergency supply kits, allowing teams to fulfil unexpected needs immediately—reducing the need for return trips by 60%.

✅ Added extra time for large-property inspections, allowing supervisors to verify inventory and update blueprints accurately.

✅ Implemented dynamic blueprint updates, correcting inaccurate data to ensure each service type had the right stock.

✅ Equipped vans with emergency supply kits, reducing the need for return trips or courier deliveries.

✅ Trained housekeeping supervisors to conduct real-time inventory validation during property visits.

✅ Optimized van deliveries, increasing vehicle capacity utilization by 40% and reducing redundant trips.

📉 30% reduction in operational costs – Eliminated unnecessary deliveries and stock movement.

🚚 40% increase in delivery vehicle capacity – Optimized loading efficiency.

🔄 60% reduction in missing item requests, ensuring teams had what they needed on-site.

📌 Created a sustainable logistics model, aligning deliveries with real-time property needs.