GoFundMe User-to-User Messaging by Chantale DoréGoFundMe User-to-User Messaging by Chantale Doré

GoFundMe User-to-User Messaging

Portfolio project
Chantale Doré

Context

This project focused on scaling communication systems that allow users to stay informed and connected, while maintaining control over their experience and ensuring safe, compliant interactions across the platform.

Problem Space

Messaging was fragmented across notifications, email, and in-product experiences, creating gaps in user control, clarity, consistency, and trust. At the same time, the system needed to balance platform requirements for critical communication delivery, compliance constraints, and moderation and safety considerations

0 likes · 0 views · Nov 13, 2026

This project focused on scaling communication systems that allow users to stay informed and connected, while maintaining control over their experience.

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