Mobile App: NFT Wallet Flow

The Challenge Unseen’s NFT gallery promised excitement and premium feel—but the wallet connection flow was clunky, confusing, and untrustworthy. 28% of users dropped off before signing in. Session replays revealed users didn’t understand what they were signing, felt unsafe, and had no feedback after clicking “Connect Wallet.”

The Goal Redesign the wallet flow so users feel safe, understand what they’re signing, move quickly, and are excited to access the gallery.

Mapped the full journey and removed dead ends

Teased NFTs before commitment to spark curiosity

Simplified wallet selection: recognizable icons, auto-detect if available

Redesigned signature: clear network, wallet info, human-friendly explanation, expiration time

Added instant confirmation: “✅ Signature Verified”

Connect Wallet – with NFT teaser

Select Wallet – auto-detect + manual option

Wallet Approval – clear domain + address

Sign-In Request – explained clearly

Verified & In – smooth gallery reveal

Drop-offs dramatically reduced

Wallet connection feels fast, safe, and premium

Users clearly understood the signing process

First impression now matches the curated, exciting NFT experience