67% Conversion rate increase for E-commerce in Education sector

HICHEM BENNACEUR

0

Marketing Analytics Specialist

eCommerce Manager

Product Analyst

Amplitude

Google Analytics

Hotjar

Context: Doman learning is an e-commerce who sell under 6 years children courses which has 2.2% conversion rate with a serious problem on their home page.
Problem: Based on qualitative and quantitative data, the number of sessions with less than 10 seconds was more than 45% and those users users drop-off quickly from the home page without scrolling to the third section which means that the hero section is not descriptive enough to the user(develop more on that)
Hypothesis: changing hero page by :
adding social proof
fixing layouts
adding an outstanding image to reflect the end goal of the products that we sell(child-parent relationship bondign and hapopy moments)
Increase motivation and remove friction with hints on the call to actions
Changing the headline to be aligned with a strong value proposition of the business
Statistical Significance
The A/B test was statistically significant at a 95% confidence level, meaning that there is a 95% probability that the results are not due to chance.
Traffic for Each Variation
The test was run for two weeks, with each variation receiving approximately 10,000 visitors.
A/B testing method:
First, the team did some research and created several different designs for the hero section and call-to-action (CTA). The goals of the redesign were to improve the visuals and increase attention to the CTA, which was to "Browse our courses."
I used heatmaps generated by hotjar eye tracking to identify the most effective designs before A/B testing. They then ran an A/B test to compare the new and current designs, measuring the following metrics:
Conversion rate
Click-through rate (CTR)
Bounce rate
Time on page
Results
(Screenshots are not allowed due to client clauses, his founder is a lawyer😉)
The test was live for 19 days. The new hero section and CTA resulted :
67% increase in conversion rate.
17% increase in CTR.
12% increase in time on page
65% decrease in bounce rate.
Before
After
Conclusion
The A/B test results demonstrated that the new hero section, CTA and Value proposition were more effective at engaging visitors and converting them into customers. I’m the one who did and implemented the new design on the live website, which has resulted in a significant increase in overall revenue.
Like this project
0

Posted Oct 21, 2024

67% Conversion rate increase for E-commerce in Education sector called Doman learning based on Data using Conversion rate optimization through A/B testing

Likes

0

Views

2

Clients

Doman International

Tags

Marketing Analytics Specialist

eCommerce Manager

Product Analyst

Amplitude

Google Analytics

Hotjar

Analytics tracking for Viget agency clients
Analytics tracking for Viget agency clients
Growth engineer at Grainer Fintech Startup in Malaysia
Growth engineer at Grainer Fintech Startup in Malaysia
Fix analytics stack for Visotrust US based Saas company
Fix analytics stack for Visotrust US based Saas company
Analytics Attribution tracking setup using Appsflyer for mobile
Analytics Attribution tracking setup using Appsflyer for mobile