Versatile Virtual Assistant for Marketing Agency Operations
Samantha Dela Cruz
Project Overview
As a Virtual Assistant for a marketing agency, I handle a broad range of tasks, including customer service, CRM management, SEO writing, website updates, and more. I ensure smooth daily operations, collaborating with executives and clients to meet all business needs.
Table of Contents
Key Responsibilities
Customer Relationship Management (CRM)
Managed client relationships, tracked communications, and ensured accurate follow-ups.
Assisted in implementing CRM strategies to improve client satisfaction and engagement.
Website and Product Listing Updates
Regularly updated websites, including brand logos, product descriptions, and promotional banners.
Maintained accurate and appealing product listings across multiple platforms.
SEO Writing
Wrote SEO-optimized articles tailored to each client's needs, business, and brand voice.
Ensured content aligned with the client’s tone and drove online engagement.
Research and Data Entry
Conducted market research to inform strategies and entered data to ensure smooth operations.
Organized and tracked data for easy access and reporting.
Email Marketing
Drafted and scheduled email marketing campaigns to engage clients and customers.
Monitored performance metrics and suggested improvements for future campaigns.
General Support & Flexibility
Managed various tasks, including administrative support, client coordination, and special projects.
Adapted to changing needs, demonstrating versatility and commitment to quality.
Photo Editing and Rendering
Assisted with basic photo editing and rendering tasks.
Required initial training but quickly grasped new concepts and worked independently thereafter.
Applied learned skills to future tasks, ensuring quality and consistency.
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Posted Jan 26, 2025
Managed website updates, CRM, SEO content writing, email marketing, and client coordination, enhancing user experience and driving engagement.
