S&OP PROCESS RE-DESIGN
Charles Chen
Operations Manager
Product Manager
Project Manager
G Suite
Notion
Slack
Flux
Order processing flowchart that depicts the transformation of one of my supply chain improvement projects.
This is the initial stage where I started to replicate the current workflow into flowchart form.
After lots of cross-functional discussion and continuous efforts, this is how the final order processing flowchart looks like!
In the end, I have managed to accomplish the following achievements:
Improved alignment and communication among areas and with leadership through a process that speaks the language of the company
Sales Forecast Accuracy (SFA) improvement
Improved agility and risk management due to increased visibility of bottlenecks and operations restrictions to fulfill the sales plan
Optimization of raw material, work in process and final goods stock levels
Increase in service level and reduction of stock-outs
Greater visibility and improvements in the cash flow cycle
Optimized utilization of resources across the value chain and reduce peaks and troughs
Ability to conduct better modeling and forecasting
2021
