Dots – Automation Platform for Community Teams
Jan Janeczek
Project info
Client: Dots
Work Done: 2024
Role: Lead Product Designer
Service: Product Design, Branding, Web design
Description
Dots is a platform that helps teams build amazing community experiences on Discord and Slack. It enables interactive onboarding, smart support flows, time-saving automations, and a flexible infinite canvas for mapping out member journeys and workflows. A powerful admin panel with detailed insights gives teams full visibility and control - everything is designed to delight members and streamline community management.
Results
2M+ community members supported through the platform
150K+ automations run, saving community leaders months of manual work
15% increase in early engagement on Discord
2nd place on Product Hunt, signaling strong market fit and traction
Log in Welcome screen
Flow edit mode
Brand icons
Adding an additional step to the automation process
Context menu for editing existing node
Action editing modal
Like this project
Posted May 23, 2025
Dots powers onboarding, support, and workflows in Discord and Slack with smart automations and clear oversight.
Likes
2
Views
33
Timeline
Jan 1, 2024 - Ongoing
