Developed and maintained a strategic account business plan for a top-3 European insurance group, aligning Red Hat's platform roadmap (OpenShift, JBoss, Ansible) with the customer's group-wide digital transformation strategy across multiple countries. Applied MEDDIC qualification to map economic buyers, decision criteria and champions, coordinating jointly with the customer's IT leadership and Red Hat's global account team. Contributed to expanding container platform adoption across the account's international footprint.