An established 8-figure luxury furniture brand in Dubai approached me to optimize their underperforming Shopify store, which struggled with usability, product discovery, and overall conversions.
With 16,000+ products, customers struggled to navigate the store, find what they were looking for, and complete purchases efficiently. The main issues included:
Difficult product discovery – No filtering system, unclear categories
Unprofessional design – Lacked a luxury aesthetic and trust signals
Low user engagement – Customers struggled to browse and find what they needed
Inefficient customer service – No integrated support portal
Concept
To align the online store with the brands premium positioning and improve conversions, I developed a high-end, performance-driven Shopify redesign focused on user experience and brand perception. The new store includes:
✅ Luxury-themed professional design that reinforces brand credibility
✅ Advanced filtering system to simplify product discovery
✅ Clear category structure for seamless browsing across 16,000+ products
✅ Optimized checkout process to reduce cart abandonment
✅ Integrated customer service portal for enhanced post-purchase support
Results
🚀 +34% increase in conversion rate – More visitors turned into buyers
📈 +28% increase in average order value (AOV) – Customers spent more per purchase
🔻 -21% reduction in bounce rate – Visitors stayed longer and engaged more
⚡ Faster store speed – Improved loading times for better shopping experience
💬 Enhanced customer support – Faster response times and higher satisfaction
Before & After: A High-Impact Shopify Redesign
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Posted Mar 18, 2025
Redesigned an 8-figure luxury furniture store, improving UX, navigation & checkout. Result: +34% CR, +28% AOV, -21% bounce rate, and faster site speed.