The project was to create a new system to organize the staff’s publishing timeline and all related material. The goal of the project was to clarify communication across departments and organize important files and data for easy access to increase productivity and publishing output.

Create a publishing calendar to organize deadlines and material.

Create a Google Workspace to intuitively organize old and new files.

Create 6 email communication templates for staff to use.

Organize these files and train 10 staff on how to use the system. Make adjustments with user feedback.

Prior to this project, the staff was consistently missing deadlines, losing important files, and neglecting to respond to clients messages because all of their material wasn’t centralized in one system (several clients had gone a year [yes, a year!] without a progress update because of the disarray). Through creating this Google Workspace, refiling all the files, creating an intuitive publishing calendar and training all the staff on proper usage, the publisher shortened their response time from a year to 6 months, and increased their monthly publishing capacity from 3 articles per month to 9 per month.