Our solution was to overhaul the process by creating Syrius, a dynamic back-office system designed to evolve with our needs and share critical information across the company. In collaboration with multiple departments, we digitalized every aspect of the account opening process.

Documents that were once siloed are now accessible company-wide, improving collaboration and efficiency across departments. The system’s impact was transformative, cutting average account opening times by 56% and improving SLA responsiveness by 33%. This approach also enhanced compliance and built trust with corporate clients from the start.