Bubbly is an on-demand mobile car wash marketplace connecting car owners with professional car wash providers across Dublin, Ireland.
The mobile app is where customers ultimately book and manage their car wash experience. The website was designed to serve a different purpose: introduce Bubbly, communicate its value, build trust, explain how the service works, and give visitors a compelling reason to download the app.
My goal was to turn a relatively complex two-sided marketplace into a simple, premium, and easy-to-understand digital experience.
The Challenge:
Getting your car professionally cleaned shouldn't require rearranging your day.
Traditional car washing can mean travelling to a location, waiting around, or fitting your schedule around someone else's availability.
Bubbly takes a different approach by bringing professional car cleaning directly to the customer's location.
But introducing a new service comes with another challenge:
Before people download an app, they need to understand why they should trust it.
The website needed to quickly answer the questions a first-time visitor might have:
What exactly is Bubbly?
How does mobile car washing work?
What services can I get?
How much does it cost?
Why should I trust the service?
What makes Bubbly different?
Can I become a service provider?
And ultimately, why should I download the app?
The challenge wasn't to recreate the app experience on the web.
It was to create a clear digital introduction to the product that moves visitors from curiosity to confidence to action.
Turning a Marketplace Into a Simple Story
Bubbly serves two audiences with very different needs.
Customers want convenience, trust, transparent pricing, and reliable service.
Providers want more jobs, flexible opportunities, and a simple way to manage their work.
The hero establishes the core value immediately, while the sections that follow progressively explain the experience, from choosing a service and understanding pricing to seeing how booking, provider matching, and service tracking work within the Bubbly app.
The design language combines clean product UI, strong visual hierarchy, and premium imagery to make the service feel both convenient and trustworthy.
Designing Around the Real Product Experience
The website wasn't designed in isolation.
I used the underlying product experience to shape the story — including Bubbly's service selection, location-based booking, scheduling, provider matching, real-time tracking, and secure payment experience.
These aren't actions visitors complete on the website. Instead, the website introduces and communicates the product experience, helping visitors understand what using Bubbly will actually be like before they download the app.
That meant the marketing site could do more than describe Bubbly.
It could show people what using Bubbly actually feels like.
I focused on reducing cognitive load throughout the experience. Instead of overwhelming visitors with marketplace terminology or a long list of features, each section communicates one clear idea and moves naturally toward the next action.
The result is a product introduction built around:
A marketplace only works when both sides see the value.
For customers, the experience communicates:
Convenient car care at your location
Professional and vetted providers
Transparent pricing
Flexible booking
Real-time service tracking
For providers, it communicates:
Access to new customers
Flexible job opportunities
Simple job management
Transparent earnings
This balance helped the website feel like a true representation of the Bubbly ecosystem rather than simply a landing page for a car wash service.
The Final Outcome
A Clear Product Story:
The website turns Bubbly's marketplace model into a straightforward story that a first-time visitor can understand quickly.
A Product-Led Experience:
Rather than relying entirely on marketing copy, the design uses product UI and interaction patterns to demonstrate the value and experience of Bubbly, giving visitors a clearer understanding of what happens inside the app.
A Stronger Trust Layer:
Provider verification, transparent pricing, secure payments, and real-time tracking are presented as key parts of the Bubbly experience, helping reduce the uncertainty that can come with trying a new service marketplace.
A Clear Path to the Product:
The website isn't intended to replace the Bubbly app. Instead, it builds the understanding and confidence needed to move an interested visitor from discovering Bubbly to taking the next step — downloading the app.
A Launch-Ready Digital Experience:
The final website gives Bubbly a polished digital presence designed to introduce the product, build confidence, explain the value of the service, and encourage potential customers and providers to take the next step.
The goal was simple:
Make discovering and getting started with professional car care feel as easy as the experience itself.