Pharmacy Operations — inventory, expiry and payments
A pharmacy needed one place to see stock approaching expiry and payments still outstanding. I designed an operations product that puts the work needing attention first.
My role
End-to-end product design for a freelance client in 2025. The client is under NDA.
The design
The overview brings expiry flags, overdue payments and low-stock items into one attention queue. Expiry review prioritises batches and places an explanation beside the stock and sales figures. Staff decide whether to review, handle or dismiss an item.
Inventory states use a word and a shape, so colour is not the only signal. Invoicing and payment tracking stay plain, staff-run records. Payment reminders show their reason before the proposed text and wait for a person to act.
The AI boundary
The agent helps prioritise risks and prepare reminders. Stock arithmetic, invoices and payment records are ordinary product logic. Agent suggestions are labelled, and the activity log distinguishes suggestions from staff decisions.
Where it stands
Shipped and in use at the pharmacy. The medicines, accounts, dates and amounts shown are sample data to protect the client. I do not claim measured reductions in expired stock or overdue payments.
Expiry review: priority, supporting figures and an agent explanation beside staff controls. Sample data; client under NDA.
0 likes · 0 views · Oct 13, 2026
End-to-end product design for inventory, expiry review and payment tracking. Shipped for a pharmacy under NDA; screens use sample data.
