Rapid Insights for People Management

I was part of the founding 6-person team that specialized in Rapid Research for small to medium businesses (SMB).  Every 2 weeks, 2 prototypes were evaluated by users (job seekers or employers) for iterative research.

Impact: Accelerated the work of 8 product design teams by running 6 biweekly iterative testing sessions to provide research contributions to projects with time-sensitive deadlines.

Specific examples include: •Co-led a literature review that contributed to a cost avoidance of $245,000/year per product team for user compensation in regard to generative and iterative testing via a third-party testing platform. •Accelerated initial launch of employer dashboard with more than 3 million active business users during a 4-month research cycle. •Decreased the likelihood of user friction to complete business ownership identity verification through third-party software integration that relied on personal identity information.