This SAAS company from Querétaro, Mexico have developed a CRM for small and medium businesses. They needed to design the user experience and look and feel of their main component: the chat box.

This component groups all the tools for a community/sales manager to respond Whatsapp messages and includes additional tools to program messages, use a premade text, add a notes for other managers and create events for sales.

Workflow for sending audios as instant message and as a programmed message.

Workflow for sending images and documents as instant message and as a programmed message.