RentDodo - A hassle-free way to manage rental applications

Dorian Knezevic

UX Designer

Product Designer

UI Designer

FigJam

Figma

monday.com

Real Estate

The client

RentDodo provides a comprehensive service for tenants, landlords, and letting agents to efficiently manage rental applications. Through RentDodo's TenantCert function, users can seamlessly handle their rental applications, ensuring a fast and simplified process.

The challenge

The challenge of modernizing the rental process is aiming to digitize and centralize all aspects of renting. This involved streamlining tasks such as lease management, deposit payments, viewing arrangements, and ongoing rental issue resolution. The goal was to provide tenants, landlords, and letting agents with a convenient and secure platform to handle these tasks efficiently while ensuring transparency and ease of use.
RentDodo also sought to enhance the viewing experience for tenants and landlords, enabling seamless property viewing arrangements through the platform. Additionally, the platform is needed to facilitate the management of ongoing rental issues, such as maintenance requests and dispute resolution, within a comfortable and safe digital environment.

The solution

Embarked on a comprehensive solution to modernize the rental process, focusing on crafting a versatile visual identity for both mobile and desktop interfaces. Prioritizing user-centric design principles, RentDodo aimed to enhance usability and accessibility, ensuring a seamless experience for tenants, landlords, and letting agents. The development of a new website environment was guided by extensive user research, content strategy, and competitive analysis, resulting in a robust design system and information architecture tailored to optimize user interactions throughout the rental process. This holistic approach, informed by user insights, led to the implementation of intuitive features that addressed user needs proactively, fostering long-term engagement and loyalty. Ultimately, RentDodo's meticulous design efforts modernized the rental journey, empowering users with confidence and ease in managing their rental transactions.

Research

Discovery Upon delving into RentDodo's challenges, we identified the need for modernization in managing leases, payments, and property viewings. Our mission was to create a seamless and secure environment for tenants, landlords, and letting agents. We prioritized a mobile-first design approach, optimizing the platform for smartphones and tablets.
Business Problem
Inefficient rental process management causes delays and errors in lease agreements and payments.
Lack of a centralized platform for tenants and landlords and letting agents to manage rental applications and property viewings.
Difficulty in organizing and coordinating property viewings, resulting in missed opportunities and frustrated stakeholders.
Limited visibility into ongoing rental issues and maintenance requests, leading to delays in resolution and tenant dissatisfaction.
Need for a secure and user-friendly solution for all stakeholders in the rental process.
Design Problem
Cumbersome user interface and navigation hinder the seamless management of rental applications and property viewings.
Mobile optimization is needed to ensure a cohesive user experience for tenants and landlords accessing the platform on smartphones and tablets, a crucial area that needs immediate attention.
Ineffective information architecture makes it challenging for users to locate essential features and functionalities.
Visual design aesthetics could be improved, detracting from the overall user experience and brand perception.
Absence of collaborative tools and features for rental agents, landlords, and tenants to communicate and coordinate effectively.

Competitive Analysis

In our competitive analysis, we thoroughly assessed three leading products in the market offering similar services to RentDodo, providing insights into industry trends and areas for differentiation. By scrutinizing competitor strengths and weaknesses, we gained a deeper understanding of the landscape and identified opportunities for RentDodo's success.

Layout

We optimized RentDodo's interface layout to ensure seamless interaction and navigation for tenants, landlords, and agents. Prioritizing intuitive design, we maintained consistency across platforms and employed a modular design system for scalability. A clean layout reduced cognitive load, while structured information architecture streamlined data organization. Through iterative design and testing, we refined for accessibility and efficiency, delivering a simple, consistent, and user-centric experience.
Wireframes
We embraced a mobile-first approach for RentDodo's wireframing, focusing on simplicity and usability. Informed by research and feedback, we iteratively refined the designs based on stakeholder input and testing, ensuring an intuitive rental management platform across all devices.

Visual Design

In crafting RentDodo's visual design, we aimed to achieve a modern, unified aesthetic that echoed the platform's user-centered ethos. We drew inspiration from RentDodo's brand identity and industry standards to develop a visually pleasing design system that harmonized form and function. We maintained consistency and clarity throughout the platform by employing a thoughtfully selected color palette, typography, and visual elements.

Final Design

We meticulously honed RentDodo's user experience vision in the final design phase, refining every element for a polished and intuitive platform. From layout to typography and interactive elements, each detail was fine-tuned for cohesiveness and usability, resulting in a seamless and visually appealing interface.
Before users start creating a new property, they are guided through the steps on the dashboard. This streamlined approach breaks down the process into manageable steps, enhancing user experience and efficiency. By presenting each task sequentially, users can focus on one step at a time, reducing cognitive load and ensuring accuracy. This structured approach improves usability and enables users to track their progress effectively, resulting in a smoother overall experience.
Searching for your new home ensures seamless ease of use without paperwork and guarantees data privacy. By integrating advanced search functionalities and encryption protocols, we provided users with a secure platform to browse listings, submit applications, and communicate with landlords hassle-free. This approach simplified the rental search process and instilled confidence in users regarding the safety and security of their personal information.
Effortless flow for landlords and letting agents maintain an overview of their events and applicants attending viewing events. Through our platform, they can easily access attendee lists, send critical notifications, and seamlessly integrate with Google Calendar to ensure they never miss an event. This streamlined process enhances efficiency and communication, empowering landlords and agents to manage their properties effectively while providing a seamless experience for applicants.
Extended the same seamless experience to tenants, allowing them to manage their viewing events quickly and conveniently. Through our platform, tenants can access detailed information about their viewing events, receive timely notifications, and synchronize events with their calendars. This user-friendly approach ensures tenants stay informed and organized throughout the rental process, enhancing their overall experience and satisfaction.
We took a mobile-first approach to desktop, ensuring all elements remain responsive and seamlessly adaptable across various devices. Maintaining consistency in design and functionality, we streamlined development processes, making them more straightforward and cost-effective. This strategy ensured users could access RentDodo's platform effortlessly, regardless of their preferred device, while minimizing development complexities and optimizing resource allocation.

The result

User-centric design principles and early-stage testing were fundamental to RentDodo's success. RentDodo could refine its design and functionality to meet user expectations by focusing on user needs and preferences from the start. Early testing mitigated usability issues and provided insights that guided strategic decisions. This approach improved user engagement, satisfaction, and overall platform performance, highlighting the impact of a design-driven strategy. Ultimately, this iterative, data-informed method validated the importance of user-centricity and solidified RentDodo's leadership in the rental management industry.
Web Guidelines Color Exploration Design System Guidelines Visual Language + Art Direction
Human Experience Design Product Design Prototype Components
Development Developer Handoff Developer QA Prototype Evaluation QA Testing
Deliverables Information Architecture Competitive Analysis Wireframes Design System and UI Kit
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Posted Feb 21, 2025

RentDodo - Simplifying tenant, landlord, and agent rentals with seamless application management. Stay organized, save time, and rent smarter.

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Timeline

Feb 17, 2021 - Ongoing

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UX Designer

Product Designer

UI Designer

FigJam

Figma

monday.com

Real Estate

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