Social Media Manager
Sveta O
- Sourced and set up social media management software.
- Recruited, trained and managed Social Media Assistants.
- Identified and coached social media representatives, across all departments.
- Designed and delivered university-wide social media training and best practice.
- Community managed and set up social media monitoring (including after hours) across Facebook, Instagram, LinkedIn and Twitter.
- Increased LinkedIn followers for company page by 47%.
- Created social media reports for senior management and Board of Governors using Falcon.io.
- Planned, created and curated content for the Social Media Calendar.
- Created a system for managing social media requests.
- Worked with PR to raise and manage customer service and crises.
- Written Social Media policy.
- Identified and managed partnerships involved with creating and promoting events.
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Posted Aug 30, 2023
Set up a social media strategy from start to finish. Recruited and trained a social media team including brand ambassadors. Run social channels, crisis comms.
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University of East London
