Non-custodial wallets give users full control over their assets—but that freedom often comes with fear. For many users, seed phrases and backups feel confusing, intimidating, and easy to ignore. I redesigned the onboarding and backup experience to make security feel understandable, approachable, and hard to miss.
Problem
Most users don’t back up their seed phrase during onboarding. Why? • The concept is poorly explained • Security warnings feel overwhelming • Backup steps are rushed or hidden • Users underestimate the risk until it’s too late
This leads to lost wallets, lost funds, and broken trust.
Solution
I reimagined the onboarding and backup flow to build confidence before asking users to act.
Key improvements included:
A simple “What is a Seed Phrase?” explanation is shown upfront
A delayed seed phrase reveal paired with a subtle safety reminder
Clear visibility of the seed phrase with the option to back up immediately or return later
In the second onboarding step, users were given two clear backup paths:
Encrypted iCloud Backup: fast, safe, and beginner-friendly
Manual Backup for users who want full control
To prevent users from skipping backup entirely, I added:
A visible Home Screen banner reminding users to back up
A gentle "Backup Now" nudge that stays accessible without being intrusive
Security was no longer hidden, it was intentionally visible.
My Role
I led the end-to-end product design for this flow, including:
UX research and problem framing
User flow mapping and interaction design
High-fidelity UI design
Microcopy and security-focused messaging decisions3
Process
Research & Insight
Studied common wallet onboarding failures
Identified where users feel fear, confusion, or false confidence
Flow Redesign
Reordered onboarding steps to prioritize understanding before action
Reduced cognitive load by limiting choices per screen
UX & UI Design
Designed clear, calm layouts with readable explanations
Used subtle nudges instead of aggressive warnings
Iteration
Refined copy and visual hierarchy to balance urgency with reassurance
Challenges
Explaining complex security concepts without overwhelming users
Encouraging backup without fear-based messaging
Balancing beginner-friendly options with advanced user autonomy
Outcome
Backup was positioned as a core action, not an afterthought
Users were guided with clarity instead of pressure
The experience felt safer, calmer, and more intentional
By making security visible, understandable, and optional, the onboarding flow supported both trust and long-term user safety.
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Posted Jan 12, 2026
Redesigned non-custodial wallet onboarding to simplify seed phrase education, offer flexible backup options, and nudge users to secure their wallet early.