Streamline Customer Service Processes

kaari Mwilaria

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Customer Success Manager

Google Apps

Microsoft Office 365

Salesforce

I spearheaded revenue-generating activities, overseeing and orchestrating all company initiatives in this domain. As the Employee Onboarding Lead, I took charge of recruitment, coaching, and management of sales channels and partnerships. This resulted in the establishment of robust, enduring customer relationships, contributing to a commendable 100% customer retention rate.
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Posted Nov 6, 2023

I spearheaded revenue-generating activities, I took charge of recruitment, coaching, and management of sales channels and partnerships.

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Customer Success Manager

Google Apps

Microsoft Office 365

Salesforce

Driving Customer Loyalty
Driving Customer Loyalty
Product Management
Product Management