In my capacity as the Social Media Assistant, I assist our Creative Director in overseeing, interacting with, and fostering customer engagement across various social media channels.

Moderating comments on social media

Responding to every comment to be engaging with our community

Reporting to the design lead about trends and ideas

Social Media Management: Monitoring and managing social media accounts, scheduling posts, and ensuring consistent brand messaging.

Content Creation: Crafting compelling and visually appealing posts, story graphics, and videos for various social media platforms.

Content Curation: Researching and curating relevant content from external sources to share with the audience.

Crisis Management: Handling sensitive situations and negative feedback on social media with diplomacy and effective resolution strategies.