Simplified Compliance UX: 4× Filings, 60% Faster, -43% Churn
Noah Wainwright
A Frictionless Path to Filing: Saving Time. Scaling Trust. Increasing Throughput.
At A Glance:
Saving Time. Scaling Trust. Increasing Throughput.
The Problem:
Support teams were overloaded.
Compliance filings were slow, confusing, and costly.
Clients got stuck. Revenue plateaued.
The Solution & Results:
Faster Filing = More Revenue: Simplified workflows and smart defaults led to 60% faster filing speeds, allowing the firm to process more clients per day and increase revenue throughput.
Higher Output with Less Effort: UX clarity and smart tooltips enabled a 4x increase in filings, empowering teams to handle more volume with the same headcount.
Lower Cost & Higher Satisfaction: Reduced user confusion and support tickets by 43.4%, cutting operational costs while improving customer trust and satisfaction.
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Posted Apr 3, 2025
Redesigned Secure Compliance’s dashboard to simplify legal filings. →4x more filings → 60% faster workflows → 43% drop in support tickets
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