Lead agency’s community manager overloaded (Safari, Kilimanjaro, Brutal Fruit influencers).
No replacement after leaving the role in May 2025.
No detailed social media plan in the campaign deck, just a brief mention.
Stepping In:
I offered to take on Castle Lite community management.
Rebalanced your BI workload (let go of Uganda reports, kept TZ ones).
Sat with the creative director to build a skeletal digital plan: key posts + focus topics for 3 campaign months.
This was a section of the Digital plan that the September key messaging
Building the Campaign and Regional Rollout Content Plan
From Always On to Campaign-Led:
Developed the September content plan oriented around the campaign instead of generic content.
Went through multiple calendar versions as the campaign evolved and more moving parts were confirmed.
By mid-September, Version 5 became the agreed structure.
Creator-Focused & DJ Support
Shifted focus toward people and creator-style content after discussions with the Marketing Manager and Brand Manager.
The Creator style content was focused on the regional activation. Examples are This post and This post. That utilised recent trends and were more appealing to the audience.
Integrated First Activation DJs into the plan to promote UTC and build hype. This was the post that utilised both the DJs.
Added Story-specific content formats to tap into Castle Lite’s active and responsive Story audience.
The Stories helped you identify information gaps around tickets and the venue and respond quickly.
This was a content piece that wasn't executed due to poor planning from brand management but it shows how the calendar was tailored to be more authentic to audiences and also tap into trends.
Copywriting & Engagement Strategy
Caption Writing & Copywriting:
Wrote tailored, interaction-focused captions for key posts.
Collaborated with designers on on-screen text that matched the target audience's language and campaign tone.
Engagement Tactics:
Stories:
Used polls, question stickers, and sliders to drive participation.
Responded personally to participants, building loyalty and keeping the brand human.