Revamping a Mobile App for Enhanced User Experience

Tina Siassi

Mobile Designer
UX Designer
UI Designer
Adobe Illustrator
Adobe Photoshop
Figma
Pinterest
The Problem
Editing pins take too many steps (4-6 steps), which makes users err and confused when they: 1. Accidentally pin to the wrong board. 2. Want to delete an older pin from a board.
The Solution
Simplify the user flow by reducing the number of steps via two additional features:
1. Undo/ Move Function 2. Trash Can Button
The Impact
Decreased user error rates from:‍ 50% to 17% for editing pin location. 60% to 10% for deleting older pin.
100% found the new features more intuitive.

Undo/Move Solution

Undo/Move Flow Highlights
Undo/Move Flow Highlights

Key Insight

An "Undo" feature exists, but only on Pinterest's desktop app.

"I like how the undo/move feature predicted my chances of making a mistake."

Iterations

2 Versions for Undo/Move Solutions
2 Versions for Undo/Move Solutions

Delete Solution

Delete Pins User Flow Highlights
Delete Pins User Flow Highlights

Familiar Features

User Flow

Some More Process Highlights

Field Study With Similar Apps

Low-fidelity Wireframe + IA

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