A&M Cupcakes | Social Media & Customer Relations
When you dream of decadent treats, A&M bakes it happen"
About A&M Cupcakes..
A&M Cupcakes is a well-known patisserie, that offers a range of sweet treats for occasions and every day. Their boutique stores are petite and minimal, reflecting the brand personality.
Objective
Build a social media presence
Increase brand awareness
Increase sales and customer network
Sneak Peek From A&M's Instagram
Services Provided For A&M
Production (Photography)
Graphic Design
Copywriting
Social Media Management
Customer Service
Community Management
Influencer Collaboration
Performance Analysis
A&M's Instagram mirrored the brand personality: dainty, subtle yet elegant. The visuals produced were aesthetically pleasing, very tempting indeed and the tone of voice was kept light-hearted and personal.
On Instagram, customer messages & orders increased from 4 to 15 and upwards on a daily basis. We noticed an increase in UGC and happy customers tagging us on their A&M packages. We also noticed an increase in bulk orders from other businesses.
Client Wins
"Orders are pouring in! Very pleased with your work and the outcome. How would you like to handle our sister brand's project as well?"
Mr. Yusuf, Founder, A&M Cupcakes
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Posted May 12, 2023
A&M Cupcakes is one of the cutest pastry cafes you will come across, we wanted their socials to give a user the same experience as being at the A&M boutique.
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