I manage investor relations and sales, and I'm the main point of contact for investors and clients. Developing and maintaining strong relationships with clients and investors, pitching goods and services and negotiating contracts to close deals, offering top-notch customer support to guarantee client retention and satisfaction, keeping in regular contact with investors to share updates and address concerns, and working with the marketing team on sales are some of the key duties.
I am in charge of the company's customer relationship management (CRM) system in order to support my efforts in sales and client management. This includes setting up and maintaining the CRM platform, educating employees on CRM usage and best practices, making sure that data input and record-keeping are accurate, producing reports on client activity, sales pipeline, and forecasting, and streamlining CRM workflows to increase productivity.