Airline: Research & Redesign Customer Dashboard
Conducted user research to identify pain points and needs of customers within the airline's reward program
Developed wireframes and prototypes to test and iterate on the design of the customer dashboard
Collaborated with stakeholders to ensure the final product met business goals while providing a seamless user experience for customers.
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Posted Nov 28, 2023
Led the redesign of the customer dashboard in order to improve engagement with the airline's loyalty program.
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Accenture Song
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