Project Management Office Implementation

Led the successful implementation of a centralized Project Management Office (PMO) at Beanfield Metroconnect. This initiative established standardized project management practices, fostered collaboration across departments, and significantly improved project delivery success rates.

Assembled and led a high-performing team of 5 Project Managers and Coordinators, overseeing a diverse portfolio of projects, including FTTH construction, migrations, network expansion, process improvement initiatives, sales enablement projects, and integrations.

Developed and implemented standardized project management processes, policies, and tools, resulting in a 20% reduction in project delays.

Collaborated with key stakeholders across departments to establish a culture of cooperation and teamwork, promoting a "delivery of excellence" philosophy.

Implemented clear reporting structures to provide senior management and project teams with timely project updates and insights.

Monitored project performance and ensured project deliverables were met on time and within budget.

Established a centralized PMO, fostering a more standardized and efficient approach to project management across Beanfield Metroconnect, leading to a significant improvement in project delivery success rates.

Led the successful post-merger integration of three acquisitions within a 2-year timeframe, facilitating the onboarding of over 100 new employees and the migration of more than 1200 customers during a global pandemic.

Developed and implemented standardized project management processes, policies, and tools, promoting collaboration and a culture of excellence within the PMO team and across departments.

Enhanced project visibility through improved reporting structures. This ensured projects were delivered on time and within budget expectations.