Redban: Definitive money digital conversion.

Sebastián Texeira González

Mobile Designer
UX Designer
UI Designer
Figma

Summary

A society that is slowly becoming familiar with the use of mobile apps, needs a product that facilitates and speeds up the payment of products and services.
This project arises from the need of Uruguayan citizens to streamline operations related to money exchange, with the main objective of streamlining money transfers between users.
My role as a designer begins from the beginning, from the idea itself, leading the team towards achieving the proposed objectives.
In order to develop it, it was approached as part of a research project successfully endorsed by the Lisbon School of Design academy (Lisbon, Portugal).

Problem

One of the great challenges that face the team, is to be able to generate the use of this product in all society sectors.
We must take into account the paradigms generated by people who are not confident in the use of technology in terms of money.
The impossibility of some people to access a mobile device that meets the conditions for using an app cannot be ruled out, plus, people who are limited by the poor internet connectivity in some country areas.
Forms.app extracted data
Forms.app extracted data

Goals

Generate a product that is as easy to use as possible, being used by as many people as possible. The main objective of this application is to speed up money transfers between people.
Also guarantee the speed that an user can make payments for any kind of service, whether physical or virtual, avoiding long hours of waiting at payment agencies.
Another objective sought is to promote the use of money in digital form, which can have a favorable impact on people's security.
In the long term, it is expected that the development of this product, through the creation of virtual cards, will generate a positive impact on the environment, reducing the issuance of plastic cards by different institutions.
We believe in a product that benefits all parts through comfort, control, agility and security for citizens, companies and different banks.

Design

Research

To keep calm our product is unique and remains original in its design and, above all, functionalities, different cases with similar functions within the country were studied.
Limited by the need to obtain as much information as possible about the target population and the subsequent persona creation, were conducted surveys on the forms.app platform, collecting data that allowed us to visualize the strengths and needs of the users.
A few more surveys and interviews will be conducted with potential users to address society sectors that were not approached in the first instance.

Sitemaps

Giving a structure to what would be the application, a diagram was designed, which would be the basis for everything generated later.
Starting with the very first step, in which the user must register and/or log in; extending to the rest of the basic functions that compose this app. Some factors such as security reasons have been considered; that's why the user is expected to verify the number as well as enter personal information.
Diagramas
Diagramas

Wireframe

First the design system was created, which would function as a database of those basic components needed with their respective variables, the colors to be used were included, the fonts and their styles were chosen, some of the icons and finally the images.
This section would be updated as the project progressed and would be available to be used in future projects.
Once we had the different components, we proceeded to create low fidelity prototypes.
Wireframes (Lo-Fi Prototypes).
Wireframes (Lo-Fi Prototypes).

Prototype

Finally, we proceeded to design a high-fidelity prototype with its respective interactions, which resulted in a minimum viable product ready to be developed.
In response to the different demands of the surveys, all parts were combined; from the base structure generated in the diagrama stage, through the low and high fidelity prototypes, to finally include the interactions and their animations.
Forms.app extracted data
Forms.app extracted data
We seek to generate a product that is intuitive, that is supposed to be easy to use, that provides credibility and security to users; that is not supposed to be overrun by colors, and we hope that it will stand out for those functions that we consider essential.
Since minimalism means keeping things simple, clean and tidy, while presenting a clear message and offering an intuitive user interface, we have tried to introduce a design that brings together the most fundamental features of this trend.
Hi-Fi Prototypes.
Hi-Fi Prototypes.

Results

We are currently in the development stage, and we are looking for stakeholders in order to generate a partnership to finally launch the product to the market and generate the impact we expect.
During the last months we have been working in collaboration with a software developer. Through cooperation and different advice from professionals in other areas, we seek to continue updating and improving the product for its launch.
More surveys and interviews will be conducted with potential users in order to address society sectors that were not approached in the first instance. Usability tests will be conducted too, within the online platforms to check the effectiveness of the different interaction flows.
In the future, we expect to create a multi-platform design, understanding user needs, and design accessibility tools to have the most equitable product as possible.
We hope launching this mobile app will change the way of handling money in our country, leading to its total digital conversion, generating practicality when acquiring products and services.
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