Online/ Shopify/ E-Commerce Sales
Walter Gichui
This project was to drive sales and revenue for the organization. I handled customer inquiries and sales on various channels through online platforms, physically and on the phone.
My achievements on this project and role include;
Contributing $100,000 in retail revenue
Identifying, evaluating, and nurturing relationships with a network of business partners for the Wholesale Program. I negotiated deals 10% more effectively than others. Revenues went up +65%.
Teaching effective listening and selling skills to Online Sales Reps. Sales shot up by 5% in a day
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Posted Mar 30, 2021
Liaised with several dept. to deliver orders. Improved NPS score by 2 pts. Optimized the website to achieve a 3.2 second page load-speed, down from 11.5 seconds
