Pagar.ne needed to establish the legitimacy of their customers’ identity and identify their risk factors so they could comply with Brazilian regulations
Solution
I collaborated with product and risk to design a multichannel ID verification feature. After a couple of experiments, I managed to increase the conversion rate by 357% and get 5x more users verified in 3 weeks.
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I collaborated with product and risk to design a multichannel ID verification feature. I managed to increase the CR by 357% and get 5x more users verified