Customer Service

In my role as a customer service representative at Qualfon, I honed my communication skills by addressing a myriad of customer inquiries with clarity and empathy. I became well-versed in our products and services, enabling me to provide accurate information and troubleshoot effectively. Dealing with various customer issues strengthened my patience and active listening skills, contributing to successful problem resolution and overall customer satisfaction. This experience emphasized the importance of values like integrity, professionalism, and adaptability in delivering quality service within a collaborative team environment.