NewSeat - Case Study

Zain Khan

UX Designer
Product Designer
UI Designer
Figma
Notion
Zeplin
NewSeat

“Chatbot recruiting built for careers, not jobs”

A glimpse of a couple of topics I covered at cover at an AI-based, SaaS startup.

Role

Head of Design, designing the core foundation user experience of the application in collaboration with CEO @Peacemaker managing 4 other Engineers and Designers.

Scope

2 - Weeks / Feature

Process

Research, Interviews, Surveys, Competitive Analysis, Ideation, Prototyping, Testing, Evaluation.

Tools

Figma, FigmaJam, Miro, Zeplin, Usability Hub, Optimal Workshop
Watch on YouTube
In this video, I walk through the main feature of NewSeat: Ask Mera Bot, asking different questions related to the company culture, team, etc.

Problem

Modern-day recruiting bots are built for high-volume, frontline workers.

Research

SWOT & Competitors

Customer & User Feedback

Design Cycle (Chatbot)

Low-Fidelity Chatbot Wireframes
Low-Fidelity Chatbot Wireframes
High-Fidelity Chatbot Wireframes
High-Fidelity Chatbot Wireframes

Product Results

Wrapping up

Being part of the NewSeat family for over three years has been incredibly meaningful. The amazing team I've worked with has been instrumental in my personal growth. We share knowledge and support each other's success, creating an ideal team dynamic.
At NewSeat, my focus has always been user-centric. Even when addressing business needs, I prioritize advocating for the user's benefit in every conversation.
My work at NewSeat goes beyond what can be described here. From exploring new ideas and developing numerous unreleased features to working on platforms like iOS and Android, I take pride in every aspect of my role. Additionally, I've been involved in global initiatives that impact all NewSeat products. The scope of my work as a UX designer extends far beyond the initial expectations, and I embrace each challenge with enthusiasm.
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