Customer Support Automation

roger mais

0

Automation Engineer

Database Engineer

Customer Support Representative

Gmail

N8N

Slack

🎯 Goals:
The goal is to automate customer support based on the type of plan a customer is subscribed to (Free, Basic, or Pro). This helps streamline interactions, improve response time, and provide tailored support for each customer type. 🚀
💡 Solution:
Created a workflow that classifies customers by their subscription plan:
n8n - manages the automation flow.
Slack - sends notifications to the team when a Pro customer submits a request.
Baserow - stores customer data and queries.
Gmail - sends automated emails to customers: template emails for Free users, confirmation for Basic/Pro users.
ww
ww
Like this project
0

Posted Sep 24, 2024

🎯 Goals: Customer support based on the type of plan (Free, Basic, or Pro). This helps improve response time, and provide tailored support for each customer 🚀

Likes

0

Views

0

Tags

Automation Engineer

Database Engineer

Customer Support Representative

Gmail

N8N

Slack

roger mais

AI Chatbots & Automation | Integrate Workflow Solutions

FAQ AI Chatbot
FAQ AI Chatbot
Qualified Lead Optimization
Qualified Lead Optimization
AI Chatbot for Enhanced Customer Sentiment
AI Chatbot for Enhanced Customer Sentiment